Refund policy
Returns & Warranty
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30-day returns on unused items, sealed in original packaging*
- Return shipping at buyer's expense
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Installed/used systems are not eligible for return, however Twistlace support will happily work with you to find a solution.
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1 year product warranty
- Please contact us with any issues that may arise from use of Twistlace.
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Defective or damaged on arrival?
- We’ll replace it free of charge + cover shipping
Contact to open a return:
support@twistlace.com