Refund policy

Returns & Warranty
  • 30-day returns on unused items, sealed in original packaging*
    • Return shipping at buyer's expense 
    • Installed/used systems are not eligible for return, however Twistlace support will happily work with you to find a solution.
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  • 1 year product warranty
    • Please contact us with any issues that may arise from use of Twistlace. 
  • Defective or damaged on arrival?
    • We’ll replace it free of charge + cover shipping
Contact to open a return:
support@twistlace.com